<p>I purchased a R110.00 airtime voucher on 20/05/2017. I made 3 calls. The 1st was1 min 5sec, 2nd 2min 49 sec, 3rd 17 sec. These all went out from my phone. my airtime is depleted. This is theft. The total call time I made was 4 min 11 sec. If you do the calculation you would see that Vodacom charged me R26,76 per minute for calls made in pretoria alone., and I am situated in Pretoria. This is not the first time. Previously they ripped me off with data. I am oing to open a civil law suit aganst them. Facebook is covered with people experiencing the same problem. Enough is Enough!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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