pM
patience M
1 reviews | Active since Apr 2019
11 Apr 2019, 10:59
Lost airtime
On the 12.03.2019 ,i cancelled the subscription that charges R6.00 it was cancelled but it kept billing ,so i would like to have my airtime back on this number ********** .
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
11 Apr 2019, 11:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Apr 2019, 15:57Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have received your posting. We have noticed an earlier (related) posting via Social Media that has not yet been resolved and to which priority has been given. A representative from the Social Media Team will make contact.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have received your posting. We have noticed an earlier (related) posting via Social Media that has not yet been resolved and to which priority has been given. A representative from the Social Media Team will make contact.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2019, 15:57
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have received your posting. We have noticed an earlier (related) posting via Social Media that has not yet been resolved and to which priority has been given. A representative from the Social Media Team will make contact.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that we have received your posting. We have noticed an earlier (related) posting via Social Media that has not yet been resolved and to which priority has been given. A representative from the Social Media Team will make contact.
Regards
Vodacom Consumer Website Team
Best regards,