RP
Reuben P
1 reviews | Active since Jan 2013
06 Nov 2017, 20:51
Lost Airtime
I purchase 1 gig data last Friday 03 Nov. at home I used my Huawei lte. today I have o data. I called the customer service line after waiting a few minutes informing the consultant of my problem the call got terminated. I'm frustrated with Vodacom ripping us off
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Vodacom's replyOfficial
07 Nov 2017, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Nov 2017, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,