MR
Mike R
1 reviews | Active since Apr 2011
11 Aug 2021, 19:14
Loss of Vodamail
For many years I used Vodamail for E-mail. Recently Vodacom changed the terms and conditions. They informed me via SMS requiring a reply to a device which did not handle SMS. Since I did not reply they terminated my VODAMAIL. I have requested that they reinstate it but they have failed to do so. It is essential to my daily business.
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Vodacom's replyOfficial
12 Aug 2021, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2021, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team