EP
Erica P
1 reviews | Active since Feb 2018
26 May 2025, 10:55
Loss of vodacom service
We stay in Middelburg Mpumalanga on the N11 towards Groblersdal.We have been experiencing connectivity issues with Vodacom for a long time now. Vodacom keeps promising to put up a new tower at Botshabelo due to the fact that the tower in Doornkop is overloaded, but that does not happen.We keep on reporting the non availability of services, but nothing is happening, only empty promises are given!!!!
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Vodacom's replyOfficial
26 May 2025, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 May 2025, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team