QV
Quintin V

1 reviews | Active since Jul 2013

26 Jan 2017, 16:52

Loss of data and airtime

<p>After I moved from Cell C to Vodacom my data has been trippled. I dont understand this as I do exactly the same as before when I was with Cell C. I tried to phone the call center but that was a wast off my time as well. already complained about this on hello peter but Vodacom just dont care and dont call back about this and try to resolve the issue. very nad service!!</p>

0
Replies (1)
Vodacom
Vodacom's reply27 Jan 2017, 07:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team