1 reviews | Active since May 2012
Loss of coverage in Robertson
<p>We had no Vodacom signal on Sunday 09/04/2017, in Robertson, for the whole day. I heard via people that this was reported by a person in our town and Vodacom said that they had no knowledge of this. This is about the 4th time that this has happened in the last 2 months. As far as I know with this type of equipment, Vodacom should be able to log in and see if the equipment was down and they should be able to tell by the amount of traffic on the system on that particular day if it was working or not. Somebody needs to maybe check. I had no coverage on my cell phone or my internet ****le, a totally different number and transceiver.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
