1 reviews | Active since Jan 2017
Losing total confidence in Vodacom
<p>Recently my data and my airtime has been depleting relatively fast for no reason. My phone settings have not changed and I always log out of my apps when I don't use them. Whenever I call customer care, I always get the same suggestions to check my phone settings, but it never helps! There is no sense of wanting to help from the call centre agents and they seem to just give useless advise. I have never experienced problems with Vodacom, but recently the service has been shocking. I am considering moving to another service provider once my contract ends this year.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
