Losing my Vodacom Cell No that I used for ages

Hi VODACOM TEAM, <br> <br> In June I lost my Cell Phone in the Taxi, so all along I have been using the Cell Phone that was provided by my Company for personal and business and now I need my Cell No back. When attempting to use 082111 and visiting some branches, I tried to do it but did not pass security questions and I need to re-use my Cell No. I lost my personal cell phone in June and didn't get a chance to do sim swap in time. The SIM is rica'd and I have been using it since from 2006 and now the consultant are telling me that I should forget about it since I don't pass their security questions, like when last did you recharge, what was the balance, pla pla......and when I request some escalation I'm told that they will tell me the same thing-security questions. I'm impressed with their system to protect our SIM cards with these security questions and I feel so safe using the Vodacom, security is tight and that's what keeping me to use VODA until this far. <br> <br> My REQUEST to you Vadacom is, don't you have any other system that will let me have my Cell No back since the SIM card was rica'd and I also have some existing contracts with you. <br> I really need my Cell No back. <br> <br> Regards, <br> Nakedi