WE
Willie E
1 reviews | Active since Sept 2017
05 Sept 2017, 20:10
Losing data
Since we took out a wi fi contract (10gig day & 10gig night owl) our data has been dissapearing. Excample on the 1st the data is loaded at 00h00 then at 04h45 the first sms is send that there's 697.0mb left then again at 04h39 the 2nd sms there's 348.mb and at 04h44 the data has run out. That has been happening since the contract was taken out.
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Replies (2)
Vodacom's replyOfficial
06 Sept 2017, 06:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Sept 2017, 06:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Sept 2017, 16:03Dear Willie Erasmus,
Thank you for your patience.
I've responded to you via email with feedback.
Regards,
UW
Best regards,
Vodacom's reply06 Sept 2017, 16:03
Official
Dear Willie Erasmus,
Thank you for your patience.
I've responded to you via email with feedback.
Regards,
UW
Best regards,