MC
Marietjie C

1 reviews | Active since Jul 2013

28 Apr 2021, 10:40

Lorraine at Vodacom Life Funeral Cover - no manners!

Shocking experience with Lorraine from Vodacom Life Funeral Cover. I answered the phone and when I said that I already have funeral cover she hung up. No thank you, no goodbye, nothing. Just an incredibly rude individual. She phoned me at 10h38am. Please advise her supervisor.

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Replies (1)
Vodacom
Vodacom's reply28 Apr 2021, 14:31
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team