Lord please shut vodacom down as they are *******

Firstly a 1 is way too high for Vodacom, I would like to give them a -5 rating... this website should allow to give them disasters instead of stars... I took out a contract more or less 2 and a half years ago. The contract was with an extra free phone and airtime. Turns out they were charging me for the extra phone's airtime. I called and alerted them and told them to refund the 2 or 3 months they deducted the money for. I have the invoices and statements from them and my bank statements if their accounts department cannot do bookkeeping. That never happened. 2 years later (August 2020) I called to cancel the contract and then September 2020, then November 2020 and January 2021 and so on, I tell them to cancel the contract and refund me ALL the money from the beginning of the contract and now. Still nothing. Everytime I call their excuse is I did not call cancellation, so if I didn't call cancellation and I'm dialing the same number who am i speaking to now- answer vodacom mam... Really!!! I explain again, it's all blank, I ask to speak to a manager, I can't. I ask why, no answer, now I'm ready shout and swear, I mention what *****s and ******* they are, oh don't forget *****, they say the call is recorded for my protection and suddenly they see i have called and guarentee it will be cancelled and they have flagged the refund. I ask for the person's name and they blatantly refuse to give it to me. They can see I'm not using the sim but still nothing... I'm at the point where I pray to God that Vodacom shuts their doors forever... I have their contracts purely coz I need it for work... I want All my money back and they are just non-chalantly taking it and not giving a flying squirrel that they are actually *****ling from me... come to think of it, I will take time off work now and find out if I can open a case of theft... the worst part of it all is IF and it is big IF I get a call from them to try and sort this out they going to expect me to give them details to sort this out... which means I have to do the work they so useless at doing... I pray the Lord sees them for the *****s and ******* they are I surely am going to voice my opinion with my employer to review business dealings with them...