1 reviews | Active since Feb 2017
Loosing a home loan due to Vodacom carerlessness
<p>Good day,</p> <p> </p> <p>Why in the world cant you give me the courtesy of a letter as I requested. I support Vodacom with ca. R36000 a year and all I ask is a letter to state that my account is in good standing. I have been trying for two weeks. You feel nothing for me. I need my homeloan application in already because I have 4 days left otherwise I loose the house. Vodacom just doesnt reply!!! I need the letter for four banks that requested it. Please help me with such a letter. I thought Telkom is no good but they supp**** me within two days. Well done to them. Shame on you!!Get your act together.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thanks for the reply.
Spare your consultant the time to call me. Just send the letter. Thats all I need from Vodacom today
Andre
Thanks for the reply.
Spare your consultant the time to call me. Just send the letter. Thats all I need from Vodacom today
Andre
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
Thank you for the reply. I am however still waiting for a one sentance letter to state that my account is in good standing. What is the problem. Take a letterhead type : Account in good standing for A Jonker account number .......... and send the letter to me. Please people. I need to finalize my home loan today.
Andre
Thank you for the reply. I am however still waiting for a one sentance letter to state that my account is in good standing. What is the problem. Take a letterhead type : Account in good standing for A Jonker account number .......... and send the letter to me. Please people. I need to finalize my home loan today.
Andre