Loos a Vodacom phone today and you will wait a week before being back in business on that same number

<p>My iPhone was ****** last night. this morning I went to Vodacom Shop to report it and do a sim swap. Not possible the lady tells me some order is in place and blocking her from doing the swap. ok I call 082111 and the lady confirms yes but she will sort it out. I wait 15 minutes online and she tells me all sorted out. Go back to the storeasy and the same lady says no still not sorted out and now I am told it will take a week to sort the so called order. So do not ever lose a Vodacom phone you will be out of business for days. absolutely pathetic service and this is definitely the last I will do business with them. I even emailed the Vodacom head office customer care Charney L'Oréal and copied one of the executives but even at that level they are unable to assist with this very simple matter. I am totally disappointed and disgusted with this huge and clumsy no care attitude company.</p>