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Duane S

1 reviews | Active since Nov 2016

05 Mar 2025, 09:22

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Firstly should never have been on debt collection as the payment was not due yet. Due on 28/2/2025 and got calls from vvm since 25/2/2025. Paid FNB:-) R333.42 paid from Premier Select a/c..766215 @ Online Banking. Ref.Final Payment. 1Mar 20:27 and FNB sent POP to ***. You are more interested in money than your customers

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Replies (2)
Vodacom
Vodacom's reply05 Mar 2025, 10:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply07 Mar 2025, 12:25
Official
Dear Customer,
 
Thank you for taking our call, as per our discussion, we have provided you with feedback regarding your query.

We thank you for your patience.

Best Regards,

Consumer Website Team

Best regards,