KP
Karinda P

1 reviews | Active since Oct 2016

11 Oct 2016, 20:18

Long waiting time for new upgrade

<p>App**** for additional line on my current contract. Started process last week and was told it was approved, only to find out that I now had to wait for confirmation department to contact me, still waiting... </p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 06:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team