AW
Annie W

1 reviews | Active since Jul 2017

21 Jul 2017, 20:42

Long wait and no service

<p>My mother went to a Vodacom Branch to fix her phone.After two hours she still was not helped.The lady who was suppose to help her was busy with long personal phone calls on her phone while all the customers has to wait...unexceptable!!!</p> <p>My father took a video to proof everything.</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Jul 2017, 10:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Jul 2017, 16:15
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc