DP
Dan P
1 reviews | Active since Oct 2011
06 Jan 2023, 22:03
Long time customer...gets treated like ****
Ok, so I've paid the account. When exactly are you going to open my line ****s? O and I saw on my account that I'm paying for a handset...please explain?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Jan 2023, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jan 2023, 09:17Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the account was unlocked and the handset is for an upgrade done 2021-09-29 with order ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2023, 09:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the account was unlocked and the handset is for an upgrade done 2021-09-29 with order ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,