PP
Philip P
1 reviews | Active since Nov 2014
19 Nov 2018, 14:55
Long response and resolution time
Thanks for your reply. = EC-1KVJ-4T94IY - Hello Peter Escalation
The battery was not “damaged” but after 2 years and a bit the batteries swell. In this case it had swollen so much the back cover could not clip in. Later it looked as though it was leaking and as I was scared it would explode or something and so I chucked the battery about 3 weeks ago.
The router was attached to ********** 142 which expired last month.
Please advise then what I should do.
Thanks
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
19 Nov 2018, 17:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2018, 17:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Nov 2018, 08:42Dear Customer,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting and we have responded via email.
Regards
Consumer Website Team
Kindly note that we have received your posting.
We have noticed an earlier (related) posting and we have responded via email.
Regards
Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2018, 08:42
Official
Dear Customer,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting and we have responded via email.
Regards
Consumer Website Team
Kindly note that we have received your posting.
We have noticed an earlier (related) posting and we have responded via email.
Regards
Consumer Website Team
Best regards,
