1 reviews | Active since Feb 2017
Logged complaint Ref A2-65E6-68UWJ
<p>Logged a caomplaint about signal in Wilgeheuwel area on 15 Feb 2017. Got sms to state a response via sms, email or phone call will be done within 2 working days. Absolutely NOTHING to date. When phoning 081 111, the call centre always states high volume of calls so must go online or phone back later as there is no option to talk to a consultant. It is now 02 March 2017 - after 7 phone calls to follow up, NO LUCK, NO RESPONSE. What a pity I am on a contract. Time to change BUT all providers networks seem to be overloaded BUT in SA withn highest data costs in most of the world, we still getNO service response, these large players do NOT care one bit about the man in the street - that is clear. God help SA</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
