Logged a Ticket but no response and got shifted to Attorneys.

After taking the time to explain my situation to a service consultant, regarding why R3000 was charged to my data bill, there was a ticket logged where the service consultant said someone will contact me to clear this up. Without any resolution by Vodacom or a chance to review/chat about the data charges against me, I get spammed by HammondPole Attorneys. I tried contacting Hammond Pole via phone, whatsapp AND searching for their self help portal, but no proper means to contact them and find out why.