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Jonathan S
1 reviews | Active since Sept 2020
16 Jul 2021, 19:10
Log a fault last week Thursday the 8th July with my fiber line
Log a fault last week Thursday the 8th July with my fiber line. Since them I have contacted them numerous times and still have no feed back. Always the same response we will call you back. Ridiculous pathetic service can't wait for my contract to end with them
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Replies (1)
Vodacom's replyOfficial
17 Jul 2021, 13:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Jul 2021, 13:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team