Lodge a complaint

Item: Vodacom
Rating: 1
Author: Lesedi K

I was told that I have to pay a monthly fee to see the caller ids of the people who call me. What on earth is this nonsense? It’s my phone and my contacts, why do I need to pay to see these contacts? What’s this madness!! Super ****ed!! Had I known this was going to be the case I would’ve have NEVER opened a contract with VODACOM!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

22 Feb 2018, 06:34

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Feb 2018, 06:34

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

22 Feb 2018, 09:52

Good day,

Feedback has been provided.

Regards,
RM

Best regards,

Vodacom's reply22 Feb 2018, 09:52

Official

Good day,

Feedback has been provided.

Regards,
RM

Best regards,

Lesedi K's updateReviewer Update

22 Feb 2018, 13:20

I'm still waiting for a call from VODACOM!! This is unacceptable!

Lesedi K's update22 Feb 2018, 13:20

Reviewer Update

I'm still waiting for a call from VODACOM!! This is unacceptable!