Locking of account on a Daily basis

Good day<br> My wife has 2 contracts with Vodacom 1X Data package(number unknown) and another a Smart M package***).<br> Since last week Vodacom started to soft-lock the *** number, also 6Gig of data is loaded and 300smses and there are still air-time available.(Why 6 gig of data???) Yesterday they started locking the data package as-well! Yes there are still data available ??? <br> Locking *** is currently causing loss of income, if not resolved withing 24 hours I will be forced to escalate the matter to legal representatives because how the hell can you ask me to pay for a service not not giving me what I pay for ? <br> Remove all data packages and sms bundles on *** I only want the standard Smart M and then activate my data on the other package. Also if you don't phone my wife with in 24 hours on *** to advice the this request has been done, I will take her contracts to another subscriber ! <br> VODACOM WAKE UP !!!!