1 reviews | Active since Sept 2012
locked out of my email accounts
My Vodacom accounts have recently come to the end of their respective 24 month contracts. Since I am in the UK for a period of time there was no need to renew same. However, I was expressly told that I would continue to enjoy access to my emails but this did not materialise and would be able to renew my contract on my return to SA. All was good for about a month or so and then suddenly and without notice I could not access my emails any more. I have been a good client for 18 years and never missed a single payment. To date I have made many international calls to put this right without success - passed from operator to operator to the point of utter exasperation. Emails to Vodacom also goes unanswered. VODACOM PLEASE PUT THINGS RIGHT! My emails were [Email Removed] [Email Removed] [Email Removed] [Email Removed]
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Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
