Locked line

<p>I lost my phone 29 November 2016, immediatly phoned Vodacom customer care to lock my line. The next morning I went to my local Vodacom shop to get a sim swap done to get my contact number back. The sim swap was done the same day, but I have been stuggling ever since to get my line unlocked. Yesterday I managed to get my line 'semi-unlocked', after calling customer care and the local Vodacom shop several times. I can now recieve calls, sms, and even send a sms, but cannot use my line to call out. It keeps giving me the message that my cellular line has been suspended. I dont know what to do anymore! I hope this problem can be resolved ASAP! It has been a week I am still stuggling. The recent feedback I got from customer care and my local Vodacom shop is that there is nothing wrong.</p>