KC
Kenneth C

1 reviews | Active since Feb 2018

28 Feb 2018, 17:46

Locked dual sim setting

So according to Vodacom, Vodacom does not sell dual sim phones. I had a choice between a variety of phones however I chose a P10 Lite due to the dual sim capability only to find out that using 2 Vodacom Sims in the P10 is not possible. The choice of phone was mine to make however the Choice of service provider was not as this is a company sponsored cell phone. Why does Vodacom disable the dual sim capability of a P10 even though both Sims being used are with Vodacom?

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2018, 07:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Mar 2018, 15:28
Official

Good day Kenneth,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,