LOCKED BUSINESS LINE

Vodacom locked our business line without authorisation, we keep getting empty promises that the line will be unlocked within an hour however it's been 3 days now. We were also requested to make a certain payment, which we did and we received the confirmation sms that the payment has been received. The only consultants who was able to manually unlock the line was Lefa Maredi at 14:08 but now the line is locked again. We've called again for the 4th time today and now this Regan guy is very useless.