KM
Kamogelo M

1 reviews | Active since Nov 2024

14 Nov 2024, 14:34

Locked account

Vodacom decided to soft lock my account for the past month and every time I call to get it unlocked. I get told it will be unlocked but no luck.

0
Replies (1)
Vodacom
Vodacom's reply15 Nov 2024, 08:14
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team