JV
Johan V
1 reviews | Active since Feb 2015
03 Feb 2020, 06:31
Loadshedding
I farm next to the N18 in North West, between Stella and Mahikeng. Loadshedding is a reality, BUT surely Vodacom's service should not be affected by this. One would assume that a tower would have some kind of power backup. As soon as there is loadshedding, our whole area has no service. This is a huge problem seeing that communication can sometimes be a life and death issue in rural communities.
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Replies (1)Vodacom's replyOfficial
03 Feb 2020, 08:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2020, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
