JV
Johan V

1 reviews | Active since Feb 2015

03 Feb 2020, 06:31

Loadshedding

I farm next to the N18 in North West, between Stella and Mahikeng. Loadshedding is a reality, BUT surely Vodacom's service should not be affected by this. One would assume that a tower would have some kind of power backup. As soon as there is loadshedding, our whole area has no service. This is a huge problem seeing that communication can sometimes be a life and death issue in rural communities.

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2020, 08:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team