Loading airtime the next thing no balance on my account

On the 1 February 2018 @07h17 am i loaded R55 airtime and was given R27.50 free airtime.i had Data on my account of which i did nit check that time but there was. I got to work @08h00 and could only use internet now and then when i had free time at work. When i got hom in the Afternoon i wanted to make a call around 20h05 i first checked my balance it was R15.81 and Data was 57.20 MB bear in mind i did not make any calls after loading airtime neither sending SMS to anyone. I immediatley called vodacom customer care was given an option to wait for the consultant after few seconds a voice note confirmed number does not exist.I even called Vodacom before several times as i wanted clarity on anything i am subscribed for they confirmed that i have no subscriptions and was given options to dial on my phone to check.The very same vodacom kept on sending me SMS on my cellphone that i must load airtime as they will deduct R5 for games weekly and they kept on sending me SMSs again that my weekly subscription has now beeb renewed without my consent and what irritates me is the fact that everytime i call they told me they pick up no subscriptions on my account.But still sending me SMSs to laod airtime for games and still deducting my airtime weekly R20 a month.I do not have any games on my phone.I want Vodacom to pay back all the money they ****** from me.I will never ever recommend anyone to use Vodacom we are now getting ******.

Am nothing but a loyal Vodacom customer for the past 8 years.I am not there 1st person complaining and certainly not the last.

I am so Upset.I do not want any explanation i'v heared enough lies from Vodacom i want my airtime back.

Regards,