1 reviews | Active since Jan 2012
Loaded new accounts without persmission
I came home today with a surprise letter from Vodacom that states a Final Demand for 2 accounts they loaded onto my name which I didn't sign for.<br> <br> I was victim to ***** about 6 years back that took Vodacom a year to sort out after countless phone calls and visits to them and having my services cut each month.<br> <br> Two years ago, I settled two numbers on my account. They gave me a settlement figure which was paid the next day. They then hit me with an extra R4000 that I had to pay which I refused, all they did is cut my primary number and I couldn't conduct business anymore so I had no choice but to bow to them and pay the extra money. Needless to say, when my last contract expired I did not renew with these blood sucking parasites, I went over to cell C (Which has WAAAAYYY Beter rates than Vodacom).<br> <br> Now, low and behold.... They send Me a letter of final demand for R7642.26<br> My contracts had finished, they were notified of cancelation. When I spoke to a call centre agent, they said the two new accounts had been opened in error and they would sort it out.. Well, nothing got sorted.<br> <br> Sorry Vodacom, I wont pay you and if you press on I will see you in court.
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
