Loaded a data bundle which didnt activate on Vodacoms side and now being charged out of bundle rates

<p>Mid December 2016 I loaded a data bundle on my account, only to find out that the order was still open and hadn't closed on Vodacoms side. After numerous calls (+- 10 calls to them) and after being transferred from one department to another, no one at Vodacom can resolve this. It is now 19 Jan 2017 and I still can't purchase a data bundle as the bundle purchased in December is open - this is rediculous as I am now bein g charged out of bundle rates.</p>