1 reviews | Active since Sept 2017
Literally useless
So my endless battle with Vodacom continues...
After them charging me THOUSANDS of Rands extra for apparent "WASP Content services" I did not agree to. I eventually logged a complaint with WASPA, who got the WASP Service to send me a text saying my refund was approved. The joke was, when you click the link, it tries to re-subscribe you to the content. What a ****! And Vodacom allow these people to bill our accounts.
So I decided to not pay Vodacom until they sorted this issue out, but once again they just pass the buck saying it's not their fault.
Now they've disconnected my phone, and I've been trying for over a week to pay these vultures. All I want is a simple invoice allowing me to pay these *******. You'd think they'd send me one so I can pay them... think again.
So now if I do not have an invoice, in my email inbox by tomorrow. I'm going to a competitor and I will NEVER pay them another cent.
Honestly the worst company I've ever had to deal with.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
