jj
johnstone.dee johnstone.dee
1 reviews | Active since May 2016
01 Mar 2022, 10:48
Listing with a Credit Bureau when the account IS NOT IN ARREARS
Vodacom has listed my account as 1 month in arrears on a Credit Bureau yet the account is NOT in arrears. This has negatively affected my credit score. PLEASE CORRECT THIS IMMEDIATELY?
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Replies (2)
Vodacom's replyOfficial
01 Mar 2022, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2022, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
jj
johnstone.dee johnstone.dee's updateReviewer Update
01 Mar 2022, 11:13They must contact me on the contract number but rather the number i listed on the Hellopeter Complaint.
jj
johnstone.dee johnstone.dee's update01 Mar 2022, 11:13
Reviewer Update
They must contact me on the contract number but rather the number i listed on the Hellopeter Complaint.