Listen to the recording of your extremely rude, obnoxious arrogant agent!!!!!

At approx 8:35 this morning I phone *** (collections) to get a 1 month deferment on my account. The lady was extremely rude and unhelpful. She says she can't see why I can't make a payment. The way she spoke to me was extremely abrupt and I asked to speak to another agent but couldn't. I want Vodacom to listen to the recording because then she starts with "I'm African and don't understand English so well...." When I corrected her terminology on deferring the payment over 3 months!!! She actually said she's not so well educated.....!! Finally I have to agree to the T and C's which would mean that within 24 hours, all data and airtime I have in my lines world be taken away-, but I've paid my account up to date, so how the hell can you do that!!?? Bottom line is for 3 months I would become a pay as you go customer which I don't mind, but you cannot take what I've already paid for!!!!! You're all mad man. Your agent is extremely rude, your so called help is ridiculous. 1 month payment deferment is all I ask for and I get slapped in the face but you can clearly see my account is always paid up!!!