LC
Lyle C
1 reviews | Active since Feb 2017
03 Jun 2026, 10:05
Listed on ITC when account is paid
Good day I would like to advise Vodacom that I have canceled my contract in Jan 2026. When speaking to someone Higher I was advised that my last debit order would be end of Feb, I was also advised that my cell phone could be used as reference, Vodacom has now listed me on ITC as a non payer which is incorrect, they are trying to get Extra money wherever they can. I want a manger or a higher source to contact me to get this resolved asap as it has impacted my bond application. Please refer to all recording made from Jan before giving me a call so that you a clued up.
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Replies (2)
Vodacom's replyOfficial
03 Jun 2026, 10:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2026, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LC
Lyle C's updateReviewer Update
29 Jun 2026, 10:14Good day. This has not been resolved. You have now listed me as a non payer for April and May. You are damaging my credit.
It was already said by your office that my contract ended in Feb 2026.
You have now jeopardised my home loan application due to your office not completing correct documents for its customers.
I am taking this to the highest level possible to expose Vodacom and the lack of responsibility they take after making customer suffer when trying to build a better left
It was already said by your office that my contract ended in Feb 2026.
You have now jeopardised my home loan application due to your office not completing correct documents for its customers.
I am taking this to the highest level possible to expose Vodacom and the lack of responsibility they take after making customer suffer when trying to build a better left
LC
Lyle C's update29 Jun 2026, 10:14
Reviewer Update
Good day. This has not been resolved. You have now listed me as a non payer for April and May. You are damaging my credit.
It was already said by your office that my contract ended in Feb 2026.
You have now jeopardised my home loan application due to your office not completing correct documents for its customers.
I am taking this to the highest level possible to expose Vodacom and the lack of responsibility they take after making customer suffer when trying to build a better left
It was already said by your office that my contract ended in Feb 2026.
You have now jeopardised my home loan application due to your office not completing correct documents for its customers.
I am taking this to the highest level possible to expose Vodacom and the lack of responsibility they take after making customer suffer when trying to build a better left