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wilma.luczyn wilma.luczyn
1 reviews | Active since Nov 2016
07 Dec 2020, 12:02
Lisa Jimmyie you're extraordinary
For the first time I have dealt with a lady called Lisa Jimmyie and it was a wonderful experience. I feel she is a real asset to Vodacom as she went the extra mile to help me with mu problem. Lisa you were great and professional and honest. I would deal with you any time. Keep up the good work cause you're amazing girl ..
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Replies (3)
Vodacom's replyOfficial
07 Dec 2020, 12:10Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply07 Dec 2020, 12:10
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
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wilma.luczyn wilma.luczyn's updateReviewer Update
08 Dec 2020, 11:27We have a huge problem the confirmation department doesn't want to contact my husband on his cell number *** as it is not in his name it is his work number. He doesn't use any of the numbers on his contract
I have been upgrading on his numbers and they called him on *** to confirm details and they dealt with me furrher. Why is it so difficult to get the confirmation department to contact my husband on *** so.that we can get the orders delivered? We need the confirmations department to contact my husband on *** to get the new contracts delivered......
I have been upgrading on his numbers and they called him on *** to confirm details and they dealt with me furrher. Why is it so difficult to get the confirmation department to contact my husband on *** so.that we can get the orders delivered? We need the confirmations department to contact my husband on *** to get the new contracts delivered......
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wilma.luczyn wilma.luczyn's update08 Dec 2020, 11:27
Reviewer Update
We have a huge problem the confirmation department doesn't want to contact my husband on his cell number *** as it is not in his name it is his work number. He doesn't use any of the numbers on his contract
I have been upgrading on his numbers and they called him on *** to confirm details and they dealt with me furrher. Why is it so difficult to get the confirmation department to contact my husband on *** so.that we can get the orders delivered? We need the confirmations department to contact my husband on *** to get the new contracts delivered......
I have been upgrading on his numbers and they called him on *** to confirm details and they dealt with me furrher. Why is it so difficult to get the confirmation department to contact my husband on *** so.that we can get the orders delivered? We need the confirmations department to contact my husband on *** to get the new contracts delivered......
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wilma.luczyn wilma.luczyn's updateReviewer Update
10 Dec 2020, 10:00So sick an tired of Vodacom. I have been battling since 2 December 2020 to get a reference number to collect a parcel. I am on day 7 of waiting for a reference number to collect the parcel. The reference number from ram is K***, i was just promises by Busi Mahlangu that a team leader cannot take calls at their desk ans that she has escalated the query. I don't have the energy to sit at home to wait for Vodacom to catch a wake up call to inform Ram to collect a parcel. I will not pay this account until it has been resolved and collected. This is pathetic. My contact number is ***. I have upgraded on ***.
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wilma.luczyn wilma.luczyn's update10 Dec 2020, 10:00
Reviewer Update
So sick an tired of Vodacom. I have been battling since 2 December 2020 to get a reference number to collect a parcel. I am on day 7 of waiting for a reference number to collect the parcel. The reference number from ram is K***, i was just promises by Busi Mahlangu that a team leader cannot take calls at their desk ans that she has escalated the query. I don't have the energy to sit at home to wait for Vodacom to catch a wake up call to inform Ram to collect a parcel. I will not pay this account until it has been resolved and collected. This is pathetic. My contact number is ***. I have upgraded on ***.