1 reviews | Active since Sept 2016
Lip-service and nothing else
<p>Reported a ***** case end July 2016. After absolutely no help from Vodacom, reported via Hello Peter. Received a call promising to sort the matter out. To this day, fradulent upgrade has not been cancelled and debit order keeps running.</p> <p> </p> <p>Only reponse from Vodacom is reference number upon reference number - someone needs to tell them their systems aren't working.</p> <p> </p> <p>So again, I beg, plead for someone to take ownership of this problem and sort it out, as I am paying something which I cannot afford.</p> <p> </p> <p>Know that I am dumping you as service provider asap</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
