MH
Michele H

1 reviews | Active since Aug 2012

30 Nov 2025, 17:54

Lip service

Vodacom has done it again, now the fourth month in a row but wait the cost has now doubled. Last month I reported the overcharge on my account, after I had already reported it Vodacom at The Winnie Mandela Precinct with zero response, just another overcharge! I think it's time to cancel my contract and then I have control of what is debited off my account. UNBELIEVABLE VODACOM, well done!

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2025, 19:53
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team