PJ
Peet J

1 reviews | Active since Jun 2015

30 Jun 2015, 15:44

Lines suspended again??

After posting a complaint to Vodacom for my lines being suspended because of an account that is in arrears because of ***** that took place and is currently being investigated, I was contacted and apologized to and since then my lines have been suspended for the fourth time since the complaint.<br> Since it is clear that customer satisfaction is of no importance to you I am now informing you that I will stop paying completely. I have been paying all my lines except the one being disputed up to date and still my lines are being suspended every second day.<br> I want to request with this that all my contracts are terminated as I do not want to make use of any service related to vodacom.<br> I am done begging. <br> I know I must still pay for the devices on the cotracts as I have 6 active lines with Vodacom but I refuse to pay for lines that are constantly being suspended.<br> This is the worst service I have ever received from anybody and I am shocked at the difficulty for Vodacom to sort out this mess.<br> <br> I was also told by an operator from Vodacom that if my account is not sorted out soon my lines will all be deleted. I am a ***** victim treated like a ********.<br> Thank you very much.

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