PB
Petunia B
1 reviews | Active since Nov 2012
04 Feb 2026, 21:33
Lines Disconnected through VODACOM billing system which is in a mess
VODACOM promised that a consultant will contact us regarding our account and our which has been disconnected because of the billing issues on their side. We have been trying call VODACOM customer service to change our lines to PREPAID but lines get cut halfway through the calls.
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Vodacom's replyOfficial
05 Feb 2026, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2026, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team