PB
Petunia B

1 reviews | Active since Nov 2012

28 Jan 2026, 21:20

Lines Disconnected by Vodacom

VODACOM HAS DISCONNECTED OUR LINES THROUGH NO FAULT OF OURS but them failing to resolve the billing issue. 1. We have queried the once again incorrect invoice with no positive response. 2. We have just received a Vodacom invoice for almost R3000.00. 3 And on this same day we received an invoice from VVM Attorneys on behalf of Vodacom for an amount of almost R7000.

When will this matter be resolved because it has been carrying on for a few years now. The below email has been forwarded to me quite a while back but the problem has still not been resolved: Dear Mr. Bailey

Thank you for your email.

My name is Thato, and I will be assisting you in Candice?s absence. Please be advised that the number *** has been cancelled. I am currently investigating the matter relating to the numbers *** and 082 759 833, as well as the insurance associated with the number ***.

I will keep you updated on the progress.

Kind regards,

Thato Makoti Expert Resolution Centre CEO`S Office

Commercial Park, Midrand

vodacom.co.za

Further Together

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2026, 07:55
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

Vodacom Consumer Website Team 

Best regards,