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Khanyisa N
1 reviews | Active since Apr 2014
28 Jun 2022, 10:38
*** lined unfairly blocked
Line was unfairly blocked after I was downgraded to a month to month without any approval. We made arrangements for the line to go on to prepaid line after the contract ended in August.
This practice is unfair, because I never used the month to month contract and yet my line is blocked.
Regards Khanyisa
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Jun 2022, 11:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jun 2022, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Khanyisa N's updateReviewer Update
15 Jul 2022, 08:07The number yoh have given me does not exist. Please proceed to call the account holder on ***
KN
Khanyisa N's update15 Jul 2022, 08:07
Reviewer Update
The number yoh have given me does not exist. Please proceed to call the account holder on ***
KN
Khanyisa N's updateReviewer Update
15 Jul 2022, 10:10Please contact account holder to resolve this issue urgently ***
KN
Khanyisa N's update15 Jul 2022, 10:10
Reviewer Update
Please contact account holder to resolve this issue urgently ***