Line Upgrad with no consent.

Item: Vodacom
Rating: 1
Author: Chris D

I have 3 contract lines with Vodacom, one of which was due for an upgrade but I didn’t want to upgrade the line because I al trying to cut down on cost. With no phone call or consent, Vodacom upgraded my line and this is over and above them billing me for a device that I paid off over 3 months ago.

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Replies (1)

Vodacom's replyOfficial

02 Aug 2022, 08:03

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply02 Aug 2022, 08:03

Official