LINE SUSPENDED...NO HELP

I had a query with my account, which has been half and half been sorted our. I have been contacted by Gibralter Makhura the Executive Client Liaison Officer at the CEO's Office, who was very helpful. i have been trying to make a payment to Vodacom and has informed Gibralter accordingly and requested a Vodacom account number as it is difficult to go to the bank for payment. ABSA does not want to accept the account number listed in their system. Now my account has been suspended and i have been trying my butt off to sort this out. i am really shocked. Could someone please assist me as a matter of urgency. <br>