JA
Julian A

1 reviews | Active since Mar 2009

29 Sept 2019, 19:34

Line Suspended for no reason

My Number has been suspended for two months now even though payments are being made to Vodacom. Your *********** staff does not seem to have an idea as to why my number is suspended. Please could you flippen sort out your mess and re connect my line

0
Replies (2)
Vodacom
Vodacom's reply30 Sept 2019, 08:07
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply08 Oct 2019, 09:47
Official
Dear Customer

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.