JN
Jaco N
1 reviews | Active since Oct 2022
05 Jun 2024, 13:11
Line Speed not correct
Line Speed not what im paying for since feb
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jun 2024, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jun 2024, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2024, 15:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/06/06 at 13:58:09 with Keegan he has advised Metrofibre is actively attending to the query with regards to the speed issue you are experiencing.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2024, 15:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/06/06 at 13:58:09 with Keegan he has advised Metrofibre is actively attending to the query with regards to the speed issue you are experiencing.
Regards
Vodacom Consumer Website Team
Best regards,