MvA
Mary-Ann van Altena
1 reviews | Active since Jun 2020
10 Jun 2020, 08:53
Line rental cancelllation
I have been struggling to cancel a line rental from January 2020. Every month I phone Vodacom's customer care to dispute this and every time after the call the operator ensure me that this is done now. I received my invoices this morning for June and guess what???? Still not done..
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Vodacom's replyOfficial
10 Jun 2020, 09:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team