TN
Thabile N

1 reviews | Active since Oct 2013

05 Dec 2016, 12:16

Line not ativated after 2 weeks

<p>I took out a contract with VOdacom after being warned that their service was terrible little did I know I throwing myself to the sharks.</p> <p> </p> <p>It has been two weeks and my line is still ot activated. They sent two wrong simcards and I had dto buy the cotteect one and they said they would reimburse e but still nothing.</p> <p> </p> <p>They deducted money from my account but havent activated the sim card. What am I paying for?</p> <p>I want to cancel the ontract. i will pay for the phone and they can keep their contract.</p> <p> </p> <p>This is not on.</p>

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 12:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,